Webair blocks all FTP access on[label color=”primary”] Managed Dedicated, VPS, and Cloud servers[/label]. This is for secure FTP access to prevent unauthorized access and hacking attempts. If you need FTP access and you’re not a virtual client then follow the steps below.
1.1 : Login to your EZPanel @ https://ezpanel.webair.com
1.2 : Click on FTP on the left navigational menu.
1.3 : At this point you will have to choose which server you want to whitelist your IP. (If you only have one server skip to #4)
1.4: Once you’ve chosen your server then check to see if FTP IP Security is enabled. If it is then click the “click here” link
1.5 : Once you’re in the FTP IP Security section you can choose to enable/disable security or you can modify the list of IPs allowed to access your FTP.
Once complete click the “Update IP List” button and you’re all finished!