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Webair Support Comparison

Features
Self Managed
Fully Managed
24x7x365 Phone, Email and Live Chat SERVER GENIUS™ Support
Yes
Yes
Fully Managed Network Infrastructure
Yes
Yes
Fully Managed Hardware
Yes
Yes
Webair owned Data Centers
Yes
Yes
Technicians on-site 24x7x365
Yes
Yes
Personal Account Manager
Yes
Yes
Dedicated Billing Contact
Yes
Yes
Webair Control Panel
Yes
Yes
100% Network Uptime
Yes
Yes
Sever Ping Monitoring
Yes
Yes
System Level Health Monitoring & Notifications
No
Yes
Core Operating System Updates & patches
No
Yes
Security Enhancements
No
Yes
Full Web Server Support including Apache
No
Yes
Proactive Response & Restoration of Monitoring Events
No
Yes
Free External Migrations
No
Yes
Best Effort Third Party Application Support (Read More)
No
Yes
Webair Proprietary Managed Hosting Platform (UNIX/Apache/PHP/Mysql)
No
Yes



Note: Webair does not log in to Self Managed servers for any reason other than to fix network or hardware related issues.


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501 Franklin Avenue
Suite 200
Garden City, NY 11530
516-938-4100